What this is. We read the most recent 120 Google reviews of 9 independent restaurants in Jersey City, 1,080 reviews in total, and report the aggregate numbers here. No individual business is named; every figure is an average across the group.
Key numbers for Jersey City
| Businesses analysed | 9 |
| Average Google rating | 4.26 ★ |
| Share of businesses at 4.5 ★ or above | 22% |
| Owner response rate | 47.2% |
| Unanswered negative reviews per business | 14.3 |
How to read this
An owner response rate of 47.2% means that roughly 47 out of 100 reviews get a public reply. Unanswered negatives are the cheapest thing to fix: replies are public and are read by the next person deciding where to go.
Method
- Source: public Google reviews, most recent 120 per business.
- Rating is the mean of the per business average.
- Response rate is the share of reviews with a published owner reply.
- Unanswered negatives counts reviews of three stars or fewer without a reply.
- Reports that failed automated quality checks are excluded.
- Data collected July to October 2026.
Cite this data
These figures are free to reuse in articles, reports and presentations with attribution and a link to this page.
Suggested citation:
Get Kandid (2026). Restaurant reviews in Jersey City: benchmarks from 9 businesses. Retrieved October 7, 2026, from https://get-kandid.com/review-benchmarks-restaurant-jersey-city/
One line you can quote: “Restaurants in Jersey City reply to only 47.2% of their Google reviews and leave 14.3 negative reviews per business unanswered, according to a Get Kandid analysis of 9 businesses.”
Journalists and researchers: we can provide the underlying aggregate tables, a city comparison or a custom cut by segment on request. Write to hello@get-kandid.com.
See the national benchmarks across all cities, or request a free report for your own business.