Everything in one candid report
Get Kandid reads every review across the platforms your customers actually use, then hands you the few things worth acting on — ranked, sourced and ready to fix.
See the one issue that’s quietly costing you stars
We cluster hundreds of reviews into the themes your guests keep raising — wait times, a rushed host, a dish that misses — and show which ones actually move your rating.
- Every theme scored positive, neutral or negative
- Backed by the exact quotes behind it
- Sorted by impact, so you know where to start
Exactly three fixes — ranked, not a wall of complaints
No 40-page dump. You get the three changes that lift your rating the most, each tagged by expected impact and how much effort it takes.
Know where you beat the place down the street
Your rating means little on its own. We benchmark you against nearby competitors on the themes that matter — so you see where you win, and where you’re bleeding customers.
One report, every platform your guests use
Google is only part of the story. We pull Yelp, TripAdvisor and industry sites like Healthgrades into a single view — no more copy-pasting between tabs.
Alerts the moment sentiment turns
A cluster of bad reviews about the same thing shouldn’t reach you two weeks late. We flag shifts within 24 hours — and hand you a reply you can send as-is.
An interactive report — not a static PDF
Filter by theme, click any insight down to the reviews behind it, and share a live link with your team. It stays up to date as new reviews come in.
