Feedback on your sample report

Thank you for three minutes. Your answers shape what we build next. Three short sections: the Report you received · two more features · pricing.

A · About the Report

Q1. Which sections of the report were most useful to you?

Check all that apply.

Executive Summary Quantitative Snapshot Theme Sentiment Heatmap Strengths & Weaknesses in customer quotes Competitor Snapshot Business-Impact Actions (the 3 recommendations) Sample reply templates Trend Radar

Q2. Was there any insight in this report you did not already know about your business?

One or two sentences is plenty — tell us what surprised you.

Q3. Based on this report, would you change anything in how you run your business?

Yes — already planning a change Yes — considering it Maybe — need more data No — nothing new here

If yes, what would you change?

Q4. How often would a report like this be valuable to you?

One-time only Quarterly Monthly Weekly

B · Two more features

Feature 2 — Competitor Report. A separate monthly document, head-to-head against 3–10 peers in your category: side-by-side KPIs, the themes competitors get praised for (and you do not), weaknesses you can exploit, and 3 positioning recommendations.

Q5. How interesting does the Competitor Report sound?

Very — I would subscribe Interesting — would want to see a sample first Neutral — nice to have Not interesting — would not pay extra

Q6. What would a monthly Competitor Report be worth to you?

In addition to the main monthly report you already saw.

Under 20 USD extra per month 20–49 USD extra per month 50–99 USD extra per month 100+ USD extra per month I would not pay extra for it

Q6b. Who should pick the competitors you are benchmarked against?

I would pick them myself by name You pick them for me — nearest peers by radius Suggest a list, I approve or edit it Does not matter to me

Feature 3 — Negative-Review Email Alerts. Any new review of 3 stars or fewer triggers an email within 24 hours: the review, a short diagnosis, three draft replies. You copy-paste — we never post on your behalf.

Q7. How interesting does the Email Alerts feature sound?

Very — I would use it as soon as it is available Interesting — would want to see a sample alert first Neutral — nice to have Not interesting — I already have a process

Q8. What would monthly Email Alerts with reply drafts be worth to you?

Unlimited alerts — same price whether you get 1 or 50.

Included in the base price — I would not pay extra Under 20 USD extra per month 20–49 USD extra per month 50+ USD extra per month I would not want this feature

C · Pricing, gaps, and one last question

Q9. What would the full Get Kandid bundle be worth to you?

Report + Competitor Report + Email Alerts, monthly, kept continuously up to date.

Under 29 USD per month 29–58 USD per month 59–98 USD per month 99–149 USD per month 150–199 USD per month 200+ USD per month I would not pay for this

Q10. Annual billing at 20% off vs month-to-month — which would you prefer?

Annual (save ~20%) — lock it in Monthly — more flexible, worth paying the premium Would not subscribe either way

Q11. What is missing — from this report or the three features — that would make it indispensable?

Be blunt. Data we did not include, comparisons we did not make, actions we did not suggest.

Q12. How likely are you to recommend a report like this to another business owner in your industry?

0 = not at all · 10 = extremely likely

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